Rider Satisfaction Survey Results

Throughout October, we collected feedback from our riders via a short, nine-question survey and 37 people participated. There are 45 paid members and 100 addresses on our mailing list.

The first four questions were basic satisfaction inquiries. All participants reported that our group rides meet their needs, 97% of participants said they were very satisfied or satisfied with our club, and 95% said we have very-high-quality or high-quality rides. Safety of our rides was rated as above average or excellent by 92% of participants. None of these responses are surprising, because you’d probably riding elsewhere if we weren’t meeting these basic needs.

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Ride Sunday, October 21

I hope you had a chance to get out for a ride today, like I did, because it was beautiful and this weekend it will be back to abnormally-cold and windy conditions. The forecast for this Saturday is worse than last Saturday, so we’ll ride on Sunday morning. At 09:00 Sunday, we’ll follow the Orchard Lake route, which will provide some shelter from the wind and give us a good workout.

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Ride Saturday, October 6

This week, Gary Johnson, the club’s founder and former ride leader, will host a special ride from his new home town. Gary’s ride will start at 08:00 from downtown Wayzata's Starbucks (740 Lake St E, Wayzata). The route will go south through Chaska, Victoria, Excelsior, and back to Wayzata for about 60–65 miles.

If you can’t make it to Gary’s ride, meet at 08:00 at Starbucks in Rosemount and ride with other club members. I plan to join Gary, so let me know if you want to lead the ride from Rosemount otherwise those who show up will have to figure out a route.

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