Rider Satisfaction Survey Results
Throughout October, we collected feedback from our riders via a short, nine-question survey and 37 people participated. There are 45 paid members and 100 addresses on our mailing list.
The first four questions were basic satisfaction inquiries. All participants reported that our group rides meet their needs, 97% of participants said they were very satisfied or satisfied with our club, and 95% said we have very-high-quality or high-quality rides. Safety of our rides was rated as above average or excellent by 92% of participants. None of these responses are surprising, because you’d probably riding elsewhere if we weren’t meeting these basic needs.
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