Rider Satisfaction Survey Results

Throughout October, we collected feedback from our riders via a short, nine-question survey and 37 people participated. There are 45 paid members and 100 addresses on our mailing list.

The first four questions were basic satisfaction inquiries. All participants reported that our group rides meet their needs, 97% of participants said they were very satisfied or satisfied with our club, and 95% said we have very-high-quality or high-quality rides. Safety of our rides was rated as above average or excellent by 92% of participants. None of these responses are surprising, because you’d probably riding elsewhere if we weren’t meeting these basic needs.

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Grand Performance Discounts for Club Members

Our club shop and sponsor, Grand Performance, is offering special club discounts, through December 15. Sale items include several models and builds of Wilier Triestina bicycles and frames, HED and Zipp wheels, SRAM components for road and MTB, helmets from Giro and Kask, Sidi shoes, Speedplay pedals, Vittoria tires and tubes, and more.

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Club Kit Order Update

Today, I received a report of our club's orders from Garneau and I'm happy to report that we exceeded the minimums for all items and everyone has paid for the items they selected during the pre-order period. Thank you for your participation and attentiveness throughout the ordering process. Garneau received orders from 35 people for a total of 98 items. Some of you ordered both men's and women's items and others order multiple items. I think you all appreciated how our sponsor dollars helped cut the prices. In fact, you took full advantage and used all of the available funds and then some.

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It's Time to Pre-Order 2018 Club Gear

Garneau's store for RCC will re-open soon. We are setting the final pricing before we open the store again around February 6.

There was a two-step ordering process, so we can estimate interest and final pricing:

  1. Select the items that you plan to purchase, and check out.
  2. About a week later you will return to the store to see the final pricing and pay for those items.
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New Club Kit is Coming

During the off-season, we've been working with Grand Performance and Louis Garneau to design and prepare a new club kit for you and we are ready to share the result. As you can see, we kept the same four colors and a few of the design elements from the previous kit. Overall, the new design is cleaner, brighter, and — featured prominently on the front and back of the jersey and vest — has the same new club logo as our web site.

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